Our Commitment to Accessibility

Last updated: December 2025

Kate’s Real Food is committed to ensuring that our website and digital experiences are accessible and easy to use for everyone. We are dedicated to meeting or exceeding the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to provide a consistent and accessible experience.

Accessibility is an ongoing priority for us. We regularly audit our site, work with accessibility experts, and use both automated and manual testing methods to identify and address potential barriers.

If you have difficulty viewing or navigating any part of this site or notice content, features, or functionality that may not be accessible, please contact our Customer Service team:

Please include:

  • A description of the issue you encountered.
  • The web page URL where the issue occurred.
  • Any assistive technology you are using (if applicable).
  • Suggestions for improvement, if any.

We take accessibility feedback seriously and aim to respond to inquiries within 2 business days.
If you are unable to access our content, we are committed to providing reasonable accommodations to ensure you can access our goods and services. For immediate assistance, please contact our Customer Service team during business hours at 208-354-4790.

While we do not control third-party digital content, we require all vendors and partners to meet WCAG 2.1 Level AA standards for any materials provided on our site. We actively select vendors who share our commitment to accessibility and reserve the right to discontinue working with partners who fail to do so. We encourage our partners to adhere to accessibility best practices and strive to ensure that all digital content connected to our site is user-friendly and inclusive.

Our Accessibility Statement is reviewed at least annually and updated as needed to reflect our ongoing efforts and evolving accessibility standards. As technology and requirements change, we remain committed to improving accessibility for all users.